Over kinderen, hun psychische problemen, hun ouders en hun behandelaars.
James Boekbinder

About James Boekbinder

interaction designer | filmmaker | self-educated system thinker | first US citizen on the payroll of Lenfilm | researcher | in love with partner from Russia | content strategist | in love with Amsterdam | educator of young designers at Rotterdam University of Applied Science | in love with cat from Greece

OPEN – reality check: first prototype test with researchers

We conducted a medium-fidelity working prototype test of OPEN with two psychiatrists and two other professionals in the role of researcher. The good news: each saw the value of OPEN, and all immediately proposed ways of using OPEN in their practice.

Two important learnings:

  • researchers are skeptical about the ‘findability’ of relevant OPEN research activities
  • a single population of volunteer respondents, even with sophisticated  tools for selecting sub-populations, will not be adequate for many researchers

We’ve basically now uncovered the real obstacles hiding inside the problem. Meer lezen…

OPEN: tools for discovery and re-framing

In the previous three posts, I described the concept of OPEN and our design research using projective cards. I described how we’re focusing on emotion as the key to getting the online tools right. In OPEN, instruments from two realms come together: that of scientific and of design research. Design research borrows techniques from the sciences, but applies them to support a creation process with a different kind of results and different standards for judging their usefulness.

Meer lezen…

OPEN: “My day was a 0!”

Much of the interaction in OPEN will take place through online forms. Our challenge is to design them with such precision that they inspire people to communicate what they’re feeling, experiencing, thinking and expecting.Meer lezen…

OPEN: Telling us what they didn’t know that they knew

You can’t design a system if you don’t know what it’s going to contain. So our first design research activity for OPEN was aimed at uncovering the shape that potentially valuable messages for parents and other ‘experience experts’ might take.Meer lezen…

OPEN: where non-professionals contribute insights that improve treatment

The Dutch Knowledge Centre for Child and Adolescent Psychiatry has initiated an ambitious new project: OPEN, the Online Patient Expertise Network. It aims to improve treatment by drawing on the experience and knowledge of children with mental health problems, their family members, teachers and others not professionally involved in psychiatry. Design Lead James Boekbinder reports on harvesting knowledge from people who don’t know they have valuable knowledge.Meer lezen…